BEGIN:VCALENDAR VERSION:2.0 PRODID:-//jEvents 2.0 for Joomla//EN CALSCALE:GREGORIAN METHOD:PUBLISH BEGIN:VTIMEZONE TZID:America/Chicago X-LIC-LOCATION:America/Chicago BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:19700308T020000 RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:19701101T020000 RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU END:STANDARD END:VTIMEZONE BEGIN:VEVENT UID:e78a52c1e5355e9d7d5603811d927046121 CATEGORIES:Events SUMMARY:Handling Unpleasant Conversations DESCRIPTION:
Whether you’re working with a student, parent or colleague, there are ti mes when conversations may not be pleasant. Handling them involves more tha n keeping a smile and maintaining a good attitude—it requires the use of st rategies and practice. During this interactive session, we’ll share proven techniques to help you prevent and manage unpleasant discussions.