BEGIN:VCALENDAR VERSION:2.0 PRODID:-//jEvents 2.0 for Joomla//EN CALSCALE:GREGORIAN METHOD:PUBLISH BEGIN:VTIMEZONE TZID:America/Chicago X-LIC-LOCATION:America/Chicago BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:19700308T020000 RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:19701101T020000 RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU END:STANDARD END:VTIMEZONE BEGIN:VEVENT UID:33c666659bf119ae5ad8ec54e114b962122 CATEGORIES:Events SUMMARY:Elevating Your Customer Service Beyond Compare DESCRIPTION:
Good customer service has become the expectation in higher education. It ’s the minimum of what students want from their school. They want more than a friendly face. Many expect to have their needs met through a wide variet y of ways—and those needs extend beyond the classroom and into all areas of the institution. Join this session to learn new ways for elevating the ser vice you provide beyond compare.